Need help with a FeltBridge application? We're a small team that reads everything — here's the fastest way to reach us for each product.
Contact
- General support — support@feltbridge.com
- Billing and subscriptions — billing@feltbridge.com
- Privacy and data requests — privacy@feltbridge.com
- Security reports — security@feltbridge.com (we appreciate responsible disclosure)
We aim to respond to every support request within 2 business days.
Before You Write
- Include the app name (UnderDraft, SquareGames, ListDeed, OfferOne, ClipFit…), your platform (iOS, Android, web, desktop), and the app version from its settings screen;
- Describe what you expected and what happened instead — screenshots help enormously;
- For sync questions: our apps are offline-first, so changes made without a connection upload automatically the next time you're online. If something looks missing, connect to the internet and reopen the app before writing in.
Common Questions
How do I cancel a subscription?
Subscriptions purchased on iOS or Android are managed in your Apple or Google subscription settings. Web subscriptions can be cancelled from your account's billing page, or email billing@feltbridge.com.
How do I delete my account?
From any app: Settings → Account → Delete Account, or follow the steps on our Account & Data Deletion page.
Where is my data stored?
Locally on your device (so everything works offline) and synchronized to our secure cloud infrastructure. Details are in our Privacy Policy.