You can delete your FeltBridge account — and the personal data associated with it — at any time. This page describes how, for every application we publish (UnderDraft, SquareGames, ListDeed and its companion applications, and ClipFit).
1. Delete From Inside the App
The fastest way. In any FeltBridge application:
- Open Settings → Account → Delete Account;
- Confirm your identity (password or a verification code);
- Confirm deletion. Your account is deactivated immediately and scheduled for permanent deletion.
2. Request Deletion by Email
If you can no longer access the app, email privacy@feltbridge.com from the email address on the account (or provide enough information for us to verify you own it) with the subject "Delete my account". We process verified requests within 30 days.
3. What Gets Deleted
- Your profile (name, email, username, photo) and authentication credentials;
- Content and activity tied to your account, including games, leagues, listings, documents, workouts, and messages you own;
- Device tokens, notification preferences, and analytics identifiers linked to you;
- Local offline data on your devices the next time the app runs (uninstalling also removes it).
4. What May Be Retained
- Transaction records — purchase and payment records we must keep for tax, accounting, and fraud-prevention law;
- Shared content owned by others — for example, another player's game grid that references your (anonymized) participation, or documents you countersigned that the other party must retain;
- Legal holds — data subject to an active legal obligation or dispute.
Everything retained is kept only as long as the legal basis requires, then deleted.
5. Timeline
- Immediately — account deactivated and hidden from other users;
- Within 30 days — personal data deleted or anonymized from production systems (a grace period during which you can contact us to cancel an accidental deletion);
- Within 90 days — residual copies purged from encrypted backups.
6. Subscriptions
Deleting your account does not automatically cancel an App Store or Google Play subscription — cancel those in your Apple or Google subscription settings to stop future billing. Web subscriptions billed through Stripe are cancelled automatically when the account is deleted.
7. Contact
Questions about deletion or your data: privacy@feltbridge.com